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Select a case from the queue.
New case · upload real documents
Files go to your Azure tenant only (Blob Storage, Content Understanding, Face, Azure OpenAI). Delete the case when you are done.
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Customer profile
Full name as on the ID *
Date of birth
Country
—
Hong Kong
China (mainland)
Taiwan
Singapore
Malaysia
Indonesia
Thailand
Vietnam
Philippines
India
Japan
South Korea
United Arab Emirates
Nigeria
Brazil
Mexico
Argentina
United States
United Kingdom
Customer message language
Auto (from country)
English
简体中文
繁體中文 (香港)
Português
Español
Bahasa Indonesia
Tiếng Việt
日本語
한국어
Occupation
Declared income
Account purpose
Why is this case being reviewed?
Alert title
Details
Amount under review (USD)
Window from
Window to
Documents
ID document *
passport, ID card or driving licence · JPG / PNG / HEIC / PDF
Selfie
front-facing photo, good light
Bank statement
PDF or photo · up to 15 pages
Income proof
payslip, invoice, contract or tax return
Tip: mask anything you do not want processed. The pipeline runs immediately after upload and takes about 30–120 seconds.
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